delivered by
Friday, 13.12.2024
Your order will be delivered before Christmas
Of all orders in October 2024 received on weekdays before 12:00, 99% of all orders delivered from stock were delivered to our customers on the following working day (Mon-Fri) in Germany. 100% of the orders delivered from stock were dispatched on the same day. This does not include bulky goods and individual regions that are not supplied daily by the shipping service provider.
It was very difficult to attach it under the ceiling and it fell from the ceiling in the evening because it was not properly engaged & unfortunately you could not see that :(
Answer light11.de: Dear customer, thank you for your review. We are very sorry that such problems occurred with your product. Our customer service will be happy to help you find a solution.War sehr schwierig unter der Decke anzubringen gleich am Abend von der Decke gefallen da wohl nicht richtig eingerastet & das konnte man leider nicht erkennen :(
Antwort light11.de: Sehr geehrte:r Kund:in, vielen Dank für Ihre Bewertung. Dass es bei Ihrem Produkt zu derartigen Problemen kam, bedauern wir sehr. Gerne steht Ihnen unser Kundenservice hier zur Seite und ist bei einer Lösung behilflich.
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Original language: German, translated by light11
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